The Story of how Southern Outdoor Restoration came to be:
I want to start this story out thanking everybody who has supported me in building this business over the years. Thank you to the family friends that requested quotes. Thank you to the Triangle homeowners that trusted the kid that knocked on their door not to ruin anything. Thank you to my family for encouraging me and inspiring me. Thank you to God for the talents that He blessed me with to be able to do what I've done.
Thank you to my parents for cutting me off financially the day I graduated high school (except for medical and education expenses). The summer after high school, I got a job working at the Prestonwood Country Club. I was making $8/hr opening up the fitness center from 4:45am to 9:45am. I simply wasn't covering costs and my father presented me with three options: 1) I get a second part-time job 2) I apply for more hours at the club 3) I learned to be fairly handy around the house and when asked what I'm doing this Summer, I should tell people that I work at the club and I do 'outdoor odd jobs.'
I'll never forget my first client. Her name was Patti Domina. She came in to the gym and asked what I was doing that Summer. Like I had rehearsed, I told her I was working at the club and doing outdoor odd jobs. She asked if I would want to mow and trim her lawn while her husband was out of town. She asked when I could come over to do the work and I replied excitedly with, "Noon!" I took two hours and mowed and trimmed her lawn up real nice. She then handed me a $50 bill! A light bulb went off, and I went back to my father ecstatic about option #3 he had mentioned. He said that he had a power washer in the garage and that I could use it clean people's driveways.
Within a month, I had more work than I knew what to do with. I started renting another power washer unit from the Mike Curran of the Curran Foundation and hired a friend from high school to power wash with me.
I quickly learned what we liked doing and what we didn't like doing, what we were good at at what we weren't. I also quickly learned the value of professionalism, integrity, trust - all strong pillars of customer service.
Patti's husband Lee wrote me my first testimonial at the end of that first summer:
"Tyler Graybeal is a hard-working, industrious, and honest young man who provides valuable services for homeowners at reasonable cost."
That Fall, I started my time at Wake Forest University's Calloway School of Business. After graduation, Southern Outdoor Restoration, LLC was the love child of classroom theory and jobsite experience.